improving CESC's billing accuracy

Calcutta Electric Supply Corporation (CESC) is one of India’s oldest and most profitable electric utilities company.

Business Challenge

• CESC were looking to significantly improve operations by reducing manual processes and introducing higher levels of automation

• There was a need to control costs and improve the quality of service and power supply for customers
Our Solution

• Vi Business helped CESC roll out an automated meter reading solution that improved their billing accuracy, cut costs and boosted customer satisfaction

• We enabled CESC with a smart metering solution, using our  IoT SIMs Connectivity solution  coupled with our Managed IoT Connectivity, to transmit users’ power consumption data back to CESC 

• We also installed our IoT SIM Connectivity solution in their Distribution Transformer (DT) meters, to help them monitor and resolve power supply problems caused by overloading on the network
Business Impact

• CESC’s meter reading accuracy increased to over 99%, which helped improve their customer service and cash flow, while reducing operational costs

• Our IoT SIM Connectivity solution installed in their Distribution Transformer (DT) meters helped detect overloading and improve the quality of power supply

• Our comprehensive network coverage ensures that CESC offered an ‘always-on’ service

• Our specialised IoT support ensures that all issues are quickly addressed and fixed

To know more about how we can help your business, request a call back or reach out to us directly at 1800 123 123 123

Related Products

IoT SIMs

Designed to operate under higher temperature and pressure levels and ideal for all IoT implementations

Managed IoT Co​nnectivity Platform​​​​​​

Get complete control, visibility and manageability of your assets.

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